Important information about The New Milton Health Centre site.
Since the 23rd of March The New Milton Health Centre has been used as the 'hot site' for the Coastal Medical Partnership. Please ONLY attend this site if you have been asked to by a doctor. Unwell people with Covid-19 Symptoms are being seen here following talking to our doctors. If you need help please call us first on 01425 621188. Our Doctors and nurses are still consulting patients in the other sites across the Coastal Medical Partnership.
Stay alert to Coronavirus symptoms. Stay at home and get tested if you have any symptoms (even if mild).
You can ask for a test online if you have a high temperature, new continuous cough, loss or change to your sense of smell or taste. Most people with coronavirus have at least one of these symptoms. You need to get the test done in the first 5 days of having symptoms. Do not wait. Ask for the test as soon as you have symptoms.
Need medical help or have a query? Please first call us on 01425 621188 or log on to SystmOnline or use e-consult:
Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes
Staying safe and well: Face Coverings
We are working hard to make sure that our sites are safe for you to attend if you need to.
You can be sure that during any appointments, our clinical staff will wear PPE (a face mask, apron, gloves and often a visor) to keep you safe and to ensure that we can stay healthy and able to look after you.
It would be great if patients coming to our sites for any reason could wear a face covering. This isn’t compulsory, but we know that wearing a face covering can help protect those around us.
Lots of us have learned how to make these masks recently, there are lots of easy instructions and tutorials on the internet, and we will share some photos of our creations.
These links contain advice on how to make a washable, reusable face covering for yourself, some are really simple and easy and don’t need any sewing at all. Others are a little more complicated and perfect for those crafty people amongst us. They can be made from old shirts, pillowcases, old t-shirts- all sorts of things you may have at home.
So please, have a go! Make something simple, or a little more complicated, make it suit your personality, and if you are able, maybe make one for a friend or relative so we can all help to protect each other.
Please read our Practice Action Plan and Patient Pathways for Covid-19:
Easy Read Corona Virus Advice:
Please visit Mencap's website for easy to read Corona Virus information 👉.
⚠️ Coronavirus: Advice for the NHS in England⚠️
PLEASE do not come to the surgery if you or a member of your household have experienced a new continuous cough and/or a high temperature Please self-isolate.
ALL prescriptions should now be sent electronically. In the rare event of a paper prescription being needed, then it cannot be collected by the patient it should be collected by the patient’s choice of pharmacy.
Following NHS guidance, and to help protect our staff and patients, we are making the following changes to how we provide appointments.
🔸All routine GP appointments will be done via telephone in the first instance. Once the GP has spoken to you on the phone, they can arrange to see you if necessary
🔸All Diabetic, Asthma and COPD annual reviews will be done via telephone with the specialist Nurse
If you have a prebooked appointment please DO NOT COME TO THE SURGERY, you will be called as close to your appointment time as possible 📞
Patients will be contacted and informed.
⛔️ PLEASE do not come to the surgery if you or a member of your household have experienced a new continuous cough and/or a high temperature ⛔️
How to wash your hands
Need an 'Isolation Note' for work?
If you are 🏠self-isolating due to yourself or a family member having corona virus symptoms you can now obtain an isolation note from NHS 111 for your employers. You no longer need to contact your doctor for a Med3.
To get a self-isolation note please visit https://111.nhs.uk/isolation-note/ and answer the questions.
This is only for unwell patients or those isolating as they have a unwell family member. This is not for patients who are staying at home/ social distancing as a precaution.
Online Booking is now unavailable
To help stop the spread of COVID-19 we have made the decision to temporarily suspend the booking of appointments online to allow us to obtain a travel history / symptoms before patients attend the practice. We hope you will understand and support us in this decision.
We would encourage patients to make use of our eConsult service, which will be triaged by a GP and you will be contacted to arrange an appointment if required.
Please be aware of the added workload this puts on our Reception Team, and be patient if it takes longer than usual to get through on the telephone. We are doing our best to prevent potential exposure and protect our patients and staff
We have merged with The Arnewood Practice and Barton Webb-Peploe to form the Coastal Medical Partnership. Please read the Practice Merger Statement and Merger Update.
We are confident that this site gives our patients the information about the Surgery they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Please give us your mobile number or email address so we can contact you via these methods.
(Site updated 08/07/2020)